Your notification inbox
Besides email, Themeasy Hub keeps an in-app notification inbox at /notifications. Open it from
Notifications in the account sidebar, right under Dashboard — a small counter next to it can
show how many items are unread. It collects the account, licensing and support events you opted
into, so you can catch up without digging through email.
What lands here
| Notification | Example |
|---|---|
| A reply from our team on one of your tickets | "New reply on #1042" |
| A ticket changing status | "#1042 is now Resolved" |
| A new release of a product you own | "Prio 2.4.0 released" |
| A license about to expire | "Prio license expires June 12, 2027" |
| The updates period of a theme license ending | "Prio updates end December 12, 2026" |
Reading notifications
Each notification shows its title, an optional one-line summary, and how long ago it arrived. When a notification relates to a specific page — a ticket reply, a new release, a license event — its title links straight there.
Unread notifications stand out with a highlighted row, a bold title and a colored dot. The list is paginated, with the newest items first. When there's nothing to read, the page says "You're all caught up".
Marking as read
- One item — click the check button (Mark as read) on the notification's row.
- Everything — click Mark all as read at the top of the page (it only appears while you have unread items).
Opening a linked page does not mark the notification read by itself — use the check button so the unread counter always reflects what you've actually dealt with.
Choosing what lands here
Which events appear in the inbox is up to you: each notification type that supports it has an In-app checkbox in Notification preferences, next to its Email one. Untick it for events you'd rather only get by email — or not at all.
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