Themeasy Hub
Getting started with Themeasy Hub
Themeasy Hub is your account home for every theme, plugin, license, download and support ticket from Themeasy. Here's how to sign in, pick your language and find your way around.
Signing in to Themeasy Hub
How to sign in to Themeasy Hub with a password or with Google, Envato or GitHub, reset a forgotten password, create an account, pass two-factor and email verification, and use the same account on the Themeasy template library.
Your dashboard
A tour of your Themeasy Hub dashboard — alert banners, the get-started checklist, your subscription, your products, recent tickets and recommended reading — plus the top bar, account sidebar and footer that surround every page.
Profile & account
Manage your Themeasy Hub profile — display name, photo, interface language and timezone — plus your email address, password and connected social accounts.
Security
Protect your Themeasy Hub account — turn on two-factor authentication, review the devices currently signed in, and check your recent login history.
Notification preferences
Choose which events Themeasy Hub emails you about or shows in your in-app inbox, stop the satisfaction survey sent after a ticket is resolved, and opt out of AI processing of your support messages.
Your notification inbox
Read Themeasy Hub's in-app notifications — ticket replies, new releases and license alerts — in one inbox, with unread indicators, per-item mark-as-read and a mark-all-read shortcut.
Privacy & data
Export a copy of the personal data Themeasy Hub holds about you, or request account deletion — with a 14-day grace period you can cancel.
Your products
Browse everything you own in the Themeasy Hub products area, then open a product workspace to find its get-started steps, license key, latest release, active sites and recent tickets.
Managing your licenses
Link a license key or an Envato purchase code to your Themeasy Hub account, then reveal keys, refresh their status, see what's expiring and find out where each key is activated.
Downloading your products
Download the latest build — or an earlier version — of every Themeasy product you own, show pre-release builds, and grab a fresh link when a signed download expires.
Billing & invoices
See your active subscription, renewal date, invoice history and payment status in Themeasy Hub — upgrade your plan on the same license, and jump out to Freemius to change your card or cancel.
Purchase history
Themeasy Hub merges the payments you made directly to Themeasy and your ThemeForest purchases into one timeline, newest first, with a receipt link for every transaction.
Release notes & changelog
Every Themeasy product has a public changelog with version-by-version release notes. Subscribe to be emailed about new releases, or follow the RSS feed in your reader.
Getting support with tickets
Find the Support page, open a ticket, follow the conversation in the Hub or by email, understand each ticket status, and rate our help with the satisfaction survey.
Finding answers: knowledge base & search
Browse the Themeasy knowledge base from its Start here picks, product cards and category lists, read an article with its table of contents and related links, search articles and your tickets together, and ask the support assistant.
Feature requests & roadmap
Submit feature requests, upvote and comment on ideas, and follow what the team is planning, building, and has shipped on the public roadmap.
System status & incidents
Check whether Themeasy Hub and its services are operational — from the status pill in the footer or the status page — follow active and past incidents, and subscribe by email or RSS to get incident updates.